Check out these quick how-to videos if you need some help troubleshooting your Tespo Dispenser. If you need additional help, please don't hesitate to contact Customer Happiness at firstname.lastname@example.org.
Also, here's a copy of our Quick Start Guide that came with the dispenser. I tossed mine out too.
Cleaning your Tespo - No Cup
It happens to us all. You get so excited to take your daily vitamins that you run the Tespo Dispenser without the cup! Oops. Fear not, Tespo Nation. Here's how to get your Tespo back to good after this snafu.
Cleaning your Tespo - Water Flush
We recommend you flush your Tespo twice a month to keep it fresh. This is done by pressing the Go-button for ten seconds. Make sure you have a cup in the dispenser as the remaining water will flush out the system. Watch this video to see how it all works.
Troubleshooting an Incomplete Cycle
After you press the button on your Tespo Dispenser, you should wait until the cup has completed spinning. If you open up the lid prior to the cup spinning, the Dispenser will stop formulating the drink. We call this an "incomplete cycle." Watch this video to see how to reset your Tespo Dispenser after an incomplete cycle.